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Product Manager, Enterprise-Remote


Remote / Raleigh, NC, US
  • Job Type: Full-Time
  • Function: Product Mangement
  • Industry: Healthcare
  • Post Date: 11/23/2022
  • Website:
  • Company Address: 85 Broad St, Floor 17, New York, NY, 10004

About Hero

We’re on a mission to help take the hassle out of taking meds for patients and caregivers with the first end-to-end medication management service that stores, sorts, dispenses, tracks and refills even the most complex regimens.

Job Description

At Hero, we're on a mission to take the hassle out of taking meds for patients and caregivers with the first end-to-end medication management service that stores, sorts, dispenses, tracks, and refills even the most complex regimens.
We hope you’ll join us in improving the lives of millions of patients and caregivers across the country!  With remote-first roles in the U.S. and a vibrant office culture in other markets, our roles allow you to bring your whole, authentic self to work to help us solve this complex health issue.
We are looking for a user-centric, data-driven, results-oriented Product Manager to focus on scaling Hero’s enterprise platforms and services for continued organizational growth. You’ll be joining Hero at an exciting time, as we rapidly expand business lines across Enterprise and B2C. In this role, you’ll drive the work around our enterprise infrastructure and tools, including roadmap, user experience, 3P integration, and launch of new features and tools that will enable Hero to scale its business strategy and operations. 
This is a hands-on and strategic role, which requires a self-driven, self-directed individual, with strong collaboration, and problem-solving skills, who thrives in a fast-paced environment. You’ll work closely with cross-functional teams, including Engineering, UX, Marketing, Business Development and Member Experience, to break down complex problems into goal-oriented initiatives, and turn those into detailed specifications to drive our business forward.


    • Build a deep understanding of our technical landscape, customer needs, business processes and user workflows.
    • Own product roadmap and functional requirements from concept to launch, working closely with Engineering, UX, Business Development, Regulatory, Member Experience and other partner teams to deliver scalable, easy-to-use integrated solutions.
    • Identify the biggest ROI opportunities, turn these into initiatives, and lead development to launch, while monitoring the health of our core KPIs.
    • Be a ruthless prioritizer while balancing the needs of users and cross-functional stakeholders.
    • Actively and effectively communicate product strategy and priorities across all parts of the organization, ensuring close alignment and coordination.


    • Bachelor’s Degree required
    • 5+ years of experience as Product Manager in a technology business managing healthcare or enterprise products.
    • Demonstrated success leading product development from concept to launch, including- roadmap definition, feature prioritization, and end-to-end product execution.
    • Demonstrated technical product ownership, managing projects of high complexity.
    • Ability to make things happen.
    • Demonstrated flexibility and resourcefulness in managing complex business needs, with a build-learn-iterate mindset. 
    • Ability to meet deadlines and drive results within a high degree of ambiguity.
    • Experience managing multiple ongoing initiatives simultaneously, with a high degree of organization and attention to detail.
    • Excellent written and verbal communication skills.

Preferred Qualifications

    • MBA or Master’s Degree in a related field, or equivalent practical experience.
    • Experience leading health-related products in a regulated industry. 
    • Experience building consumer medical software, in a high-growth environment.
    • Demonstrated technical product innovation, identifying new opportunities and building them to scale.
    • Ability to identify and take action on process improvements to enhance efficiency.
HERO is proud to be an equal opportunity workplace. We value diversity and always treat all employees and job applicants based on merit, qualifications, personality and talent. We do not discriminate on the basis of race, religion, ancestry, color, national origin, gender, sexual orientation, gender identity, age, citizenship, marital status, veteran status, or disability status. Click here to view Federal Labor Law posters.
For individuals with disabilities who would like to request an accommodation in the application process, email us at

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